I design, build, and ship production agent systems for the enterprise.Senior Forward Deployed Engineer at Salesforce.
Demos are easy. Production is the job. The gap between a promising agent and a dependable one is where I work.
Lead forward deployed engineer on a production multi-agent platform serving customer operations. Stabilized a critical go-live under executive visibility and co-authored the roadmap for the next-generation agent now in flight.
Major US airlineRe-architected the production agent runtime, cutting operating costs by 80 percent and driving more than 1,150 customer reactivations.
Global dining platformArchitected the foundational program spanning the US, Japan, and Asia-Pacific, delivered with zero-defect UAT across 17 languages.
Consumer electronics leaderDesigned and delivered a large-scale agentic proof of concept with projected material reduction in average handle time.
National telecom carrierAI insight engine prototype. Winner of a 63-entry company-wide hackathon, with modeled pipeline impact north of $1B.
Internal innovationLive model output. It can be wrong. For anything that matters, email.
I’m a Senior Forward Deployed Engineer at Salesforce, where I lead production AI deployments for some of the company’s largest enterprise customers. My work sits at the intersection of architecture and delivery: multi-agent systems, RAG pipelines, and the evaluation and observability layers that make them safe to run at scale.
Recent work includes leading the engineering of a production multi-agent platform for a major US airline, re-architecting an agent runtime for a global dining platform to cut operating costs by 80 percent, and advising Fortune 500 teams on AI trust, security, and governance. Earlier in my career I shipped enterprise programs across consumer electronics, telecom, and travel, from strategy through zero-defect delivery.
I hold the Claude Certified Architect certification, 17 Salesforce certifications, and a professional certificate from MIT xPRO. Based in Los Angeles.
Production over demosAn agent that works in a keynote is not an agent that works at 2am.
Cost is a featureRuntimes should get cheaper as they get smarter.
Trust is architectureGovernance belongs in the system design, not the slide deck.
Salesforce
Production agent deployments and technical advisory for strategic enterprise accounts.
Salesforce
Architecture and delivery leadership across consumer electronics, telecom, and travel programs, leading teams of 25+ engineers.
Accenture, Deloitte, and Cognizant
Claude Certified Architect, Anthropic · 17 Salesforce certifications · Professional certificate, MIT xPRO